Why Choose us?

 

Why Choose us?

 

Hpled has a perfect service system, including pre-sale service, in-sale service and after-sale service. To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.

Pre-sale service:

1. Reply enquiries in 24 hours.

2. Market research and forecast for customer.

3. Provide unique and professional solutions based on customer's requirement.

4. Data sheet and samples offer.

5. Other services, such as special packing design, factory visiting and so on.

 

			Best Quality Guaranteed Quality is the word we live by. Our "Quality Management, Continual Improvement, Excellent Service, Quick Response" are strictly followed throughout the process. Our products have passed many certifications including CE, FCC, RoSH and SGS certification and many more. So you may always rest assured about best quality products.
Best After sale service If your Indoor Full Color LED Display is defected and is in warranty period, we offer you free accessories for the product. Whenever you need us, we are always there for you. Our support staff is more than willing to assist you for any query or concern. Feel free to contact us any time.
			Fastest Delivery and Best Online Services Hpled provides best online services to the customers, and we are always ready to assist you when you need us. Also, we take great care of the safety of the products. Our company is located just five-minute drive from airport and port. We work with the leading logistics who ensure fastest and safest

In-sale service:

1. Tracking report in producing.

2. Quality test report for every order.

3. Photos and videos as per customer's requirement.

4. Free spare parts.

 

After-sale service:

1. Lifetime free maintenance and upgrade.

2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.

3. Customer satisfaction tracking report.

4. Free technician training.

5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.

6. Special service for big project, such as stadium, exhibitions, squares and so on.

 

Next:none

Previous:none